Hello, I received my order today. Unfortunately, both bracelets are too large. I would like to exchange them to smaller sizes. I can not access your returns page. Could you help me, please!
Hi, I am happy to resize your bracelets for you. This is a free service for the handmade bracelets you buy directly from our website. I will email your address from your order number with my return address. Do you know how many beads you want me to remove or your exact wrist size? If you are unsure, here is a helpful video on how to get your bracelet sizing: How to Measure Bracelet Sizing. Let me know when you send them back so I can be on the lookout and restring them for you! Sincerely, Sheila Satin