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Shipping Policy

shipping policy at satin crystals - gifts of the earth - jewelry boxes

Domestic Shipping

USA orders qualify for Free Standard Shipping (5-10 business days). For faster delivery, you can upgrade at checkout to:

  • Expedited (2-5 business days)

  • Priority (1-4 business days) 

Please note that these are estimated delivery windows. Although orders usually arrive within the time frame, there may be delays due to weather or postal occurrences.  

Orders to Alaska, Hawaii, and US Territories are currently only available through free Standard Shipping. The shipping times may be longer for these regions.  If you would like to inquire about possible Expedited or Priority shipping to an Alaskan, Hawaiian, or US Territory address, please contact us.

  • Most Satin Crystals items are fulfilled from the Amazon FBA warehouses which are located around the USA. Once your order is processed, Amazon will prepare the package depending on your shipping preference.

  • If you order multiple items in one order, there is a chance that Amazon will ship the items separately because they will be coming to you via different warehouses. Rest assured, you will receive your whole order in the end.

International Shipping

We currently offer international shipping to Canada (starting at $12), Mexico, Australia, New Zealand and select countries in Western Europe and Asia (all starting at $40).

  • We offer a standard shipping rate for these countries. These packages will either come direct from our Amazon store via standard mail or will first be directed back to our office and then sent via Priority Mail.

  • International shipping has a longer processing time, hence we are unable to provide Express services. Standard packages may reach certain destinations as soon as 7 days after dispatch, but can take up to 30 days.

  • Customers are responsible for all taxes collected by their country's customs control.

Can you ship to my country?

To arrange international shipping in other countries, please contact us with your detailed order list. We will reply with shipping costs and time frames to your destination from the USA. 

You may also browse Satin Crystals Amazon Store, as some items can be shipped to you directly from Amazon. 

Thank you for shopping with Satin Crystals. We look forward to getting your packages to you safe and sound.

Click here for our Return Policy

 

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